1
Setup & Installation
Camera placement, hub connection, mapping your home, and drawing your first zones.
2
Account & Orders
Manage your reservation, update payment and shipping, and track production status.
3
Zones & Rules
Fine-tune schedules, per-pet permissions, and safety perimeters around pools and stairs.
4
Privacy & Data
How local processing works, what cloud sync stores, and how to keep everything on-device.
Frequently asked
Do I need Wi-Fi for Zyraen to work?
No. All safety decisions run locally on the hub, so protection continues even if your internet goes down. Wi-Fi is only used for remote app access and optional cloud sync.
Is the collar safe and comfortable for my dog?
Yes. The collar uses gentle, escalating feedback — never harmful correction — and is designed for all-day comfort with a lightweight, water-resistant build.
How many pets and cameras can one hub handle?
A standard hub supports multiple pets and cameras for a typical home. Hub Pro doubles the compute for larger homes and higher camera counts.
What happens to my video footage?
Frames are analyzed on the hub and then discarded. Nothing is uploaded unless you explicitly enable encrypted cloud sync.
Can I add more equipment later?
Absolutely. The platform is expandable — add cameras, collars, and future modules at any time from the app.
When will my reservation ship?
Founder reservations ship in 2027 in the order placed. We’ll keep you updated throughout production.
EMAIL
support@zyraencollar.com
We reply within one business day, usually much sooner.
RESERVATIONS
Questions about founder reservations and pricing — we reply within two business days.
Warranty
Every Zyraen platform includes a 2-year limited hardware warranty and free lifetime software updates.
Reserve Yours